General Policies

All customers should become knowledgeable of our policies. The Auction reserves the right to change the policies as needed. Lack of knowledge of policy requirements will not release dealers of their obligations to abide by them.

These policies are established to help everyone transact business with confidence.

Only licensed motor vehicle dealers and authorized representatives are eligible to transact business at this Auction. Dealers must be registered to buy or sell. Registered dealers are responsible for all business transactions, including their representatives, under that company name at West Central Auto Auction. No retail customers are allowed on Auction premises. Any dealer who abuses this policy could be subject to loss of privileges. ID Cards must be presented at counter and used at all times. An Iowa wholesalers license will not be honored.

To apply for approval, dealers must furnish:

a. Completed dealer registration form

b. Copy of dealers’ license

c. Banking & business references

d. Driver’s license and social security card

e. Copy of current dealer bond

f. Insurance certificate

Any change in dealer registration info must be recorded with us.
The Auction reserves the right to interpret all policies and to decide all issues of dispute and that decision shall be binding and final. Management reserves the right to reject any motor vehicle which is offered for sale, void any transaction and refuse to warrant the title to any vehicle sold.
No one under 18 is allowed on Auction premises, per our insurance.
The Auction does not guarantee or get involved in Factory Warranties.
“Auction reserves the right to refuse service to anyone.”

I.D. Cards

If the dealer of record wishes to authorize an individual to act as his agent, the dealer must do so in writing. When the dealer extends this authorization, he shall be responsible until such time as he informs the Auction, in writing, of cancellation of this authorization. The dealer shall be responsible for retrieving the Auto Auction identification card or informing the Auction if he is unable to do so.

Upon acceptance of the plastic identification card issued by the Auction, the person, corporation, or firm whose name is embossed on said card, by retaining or using the card, agrees to pay for all purchases. This obligation shall end only after payment of all purchases and the surrender of this card to the Auto Auction, or upon the Auction’s receipt of the notice in writing that the card has been lost, stolen or destroyed. The Auction reserves the right to cancel or modify the identification card at any time and to demand surrender of it. Admittance is allowed to only those persons holding individually issued Auction ID cards. Cards must be in the possession of the dealer while on auction property. All dealers are responsible for any transactions made by their authorized reps. No exceptions.

Lights

Ride & Drive Green Light

It is the responsibility of both buyer and seller to watch lights and listen for all announcements. Each sale is video and audio taped for arbitration purposes.

Vehicles under 125,000 miles are subject to Sale Day Guarantee.

The following items are subject to arbitration within one hour after end of sale unless announced by the seller and sold under the yellow light (Mechanical defect must exceed $400 to repair):

Vehicles sold under the green light will be mechanically sound in all respects.
Air conditioning is guaranteed on up to 5 year-old vehicles (That compressor clutch engages only). January 1^st date is used for this.
Body and paint repair damage on current year vehicles only must be announced and will be deemed excessive only if three or more panels are affected. Current year starts January 1^st.
Air bags and ABS must be present, operational or announced.
Arbitration rules exclude mechanical defects which can be fixed for $400 or less as determined by the Auction’s arbitration Department. Cars are sold subject to any and all visible defects.
Rear main oil leaks are the only oil leaks covered.
We will not arbitrate non-working power accessories, including but not limited to, power door locks, radios, tape players, power windows or power sunroofs. Additionally, we will not arbitrate any vehicle needing less than $400 in repairs.

Blue Light—Drive Train Guarantee within $400 of repair

Over $1,001.00 in price and under 125,000 miles.
Covers crank, rods, block, transmission, differentials, drive axles.
Valves, noisy lifters, cv joints, wheel bearings, steering racks, not arbitratable.
Back Lash and/or general wear in front wheel and 4 wheel drive vehicles are not subject to arbitration.

Yellow Light—“Caution—Listen for Announced Condition”

Selling dealer must announce any item not to be subject to arbitration including any unit in excess of 100,000 miles, any unit with an odometer not working properly, and any unit with actual mileage different than the odometer reading, or with a replaced odometer.
Vehicles announced “True Miles Unknown” must be sold “As-Is” and cannot be rejected for any mechanical defects. Yellow and Red light announcement.
Selling dealer must announce theft recovery, taxi, police, salvage, previous salvage, frame, previous frame damage, flood, major damage history and fire.
Vehicle with assigned serial numbers (VIN).

As-Is (Red Light)

· Vehicles with over 125,000 miles.

· Vehicles with “True Mileage Unknown” must be announced and sold “As-Is”. These vehicles cannot be rejected for any mechanical defect, except frame.

· The Auction does not guarantee the year of any recreational vehicles, antiques, motorcycles, reconstructed vehicles, boats, boat motors, or trailers, and must be sold “As-Is” and frame is not guaranteed.

· Any vehicle with an altered suspension system is sold “As-Is”.

· Taxi, police, previous salvage, frame, flood, theft recovery, fire damaged vehicles and vehicles branded “major damage history” must be announced and sold “As-Is”.

· Vehicles sold for $500.00 or less are “As-Is” and cannot be represented under a Personal Guarantee.

· All vehicles sold under red light cannot be arbitrated for any mechanical defect unless represented under a Personal Guarantee.

Any vehicle sold under the Red Light, is sold on the spot in its present condition with NO ARBITRATION!! All diesel vehicles, boats, motorcycles, ATVs, all types of trailers, RVs and trucks 2-ton and up must be sold under the “As-Is” Red Light. Seller must provide proper odometer statement as well as disclose any frame damage and/or modifications. All vehicles sold $500.00 or less are sold assuming one or all of the following apply: Over 100,000 miles, TMU, broken odometer, frame damage, changed engine, missing or altered exhaust with or without catalytic converters, flood, salvage history, etc. regardless of announcements by seller.

Personal Guarantees

Personal Guarantees are an option under “Drive Train” or “Ride & Drive”—you must choose one. Vehicles must sell for $505.00 or more to qualify for a personal guarantee.

Please note the seller must pay buy and sell fees if a vehicle is arbitrated or returned under a personal guarantee.

Seven-Day Guarantee

Vehicles sold with frame damage not announced by the seller are arbitratable for a period of seven days from purchase starting on day of sale (this includes all As-Is units and Outside Sales). Frame damage from normal use, which does not affect the structural integrity of the vehicle, are not grounds for arbitration, such as: scratches, scrapes, jack or lift marks, clamp marks, minor corner tie-down marks not resulting from accidents and core support damage not affecting integrity.
The term possible frame is not acceptable at the auction and repaired frame indicates the frame may not meet auction guarantees, unless specifically guaranteed by the seller!
Bumpers and trailer hitches welded or drilled to the frame are not considered frame damage.
Lowered vehicles are not subject to frame damage guarantees and must be announced.
Frame damage policy used is the NAAA structural damage policy. Copies available in the arbitration office.

Odometer Policy

Sellers must announce from auction block the following:

If odometer is over 100,000 miles.
If odometer is broken, repaired, or not in working order.
If seller has any knowledge that mileage on vehicle is different than mileage on odometer.
We will not be involved in exempt mileage other than representation by a seller or if there is proof of a rollback.
Broken speedometers are non-arbitratable as long as the odometer is actual and functioning properly.

West Central Auto Auction assumes no responsibility nor guarantees accuracy of odometer readings.

THE SELLER OF A VEHICLE WITH AN ODOMETER DISCREPANCY WILL BE REQUIRED TO BUY BACK THE VEHICLE, REGARDLESS OF THE CIRCUMSTANCES, WITH REIMBURSEMENT FOR TRANSPORTATION AND REASONABLE EXPENSES OR MAKE A PRICE ADJUSTMENT SUITABLE TO THE BUYER.

Arbitration

If a vehicle is not properly represented, the buying dealer may file a complaint within

1 hour after the end of the sale. All complaints and price adjustments must be filed in the Arbitration office. The arbitration staff will be as quick as possible, so please be patient.

In matters of interpretation of Auction policy, the decision of Auction management will be final.

West Central Auto Auction will not be held responsible for diagnostics performed or vehicle inspection on any outside sales.

General Arbitration Policies

No arbitration after unit is paid for.
Buyers must arbitrate emission problems sale day only—except catalytic converter, 7 days.
Buyers are encouraged to inspect vehicles immediately.
Vehicles can be presented to arbitration only once and are limited to two misrepresented items.
Cars sold “Ride & Drive” are guaranteed by seller against cracked blocks for a period of twenty-four (24) hours after purchase.
Any salvage vehicle, salvage title or salvage history vehicle must be represented as such.
Sellers will be charged all auction fees on vehicles arbitrated for misrepresentation resulting in cancelled sale.
Only unannounced salvage, previous salvage, flood, theft, major damage history or odometer discrepancy can be arbitrated up to 7 days from date of sale.
At times, the need arises for a second opinion, in which case the vehicle will be rechecked by a third party shop. The cost of this further inspection, plus applicable transportation costs will be borne by the owner of the vehicle after arbitration is complete. Buyer is bound until 3:00 pm of the following Monday.
The Auction will not accept the following vehicles for sale:

1. Vehicles without serial number (VIN) plates.

2. Vehicles with VIN plates that have been removed or altered unless reassigned by proper authorities. All vehicles with an assigned serial number must be announced and sold under the yellow light.

3. Unsafe vehicles—to be determined by Auction.

4. Grey Market cars (not originally manufactured for sale in the United States) or cars not meeting US standards (including Canadian vehicles) must Be announced.

5. Vehicles without clear US titles.

The Auction has not verified and makes no representation or guarantees as to the description, equipment, warranties, or odometer reading on any vehicle sold or offered for sale. Buyer assumes the responsibility to verify all of seller’s representations, warranties, and descriptions and to notify Auction in case of any discrepancy, no later than one hour from end of sale. Any information placed on the windshield of a vehicle such as mileage, year, make, model, etc., is for convenience only and is not a representation, warranty, or condition of sale.

It shall be the responsibility of all customers to review the Auction’s rules and arbitration policies and any revisions thereto, before doing any business at the Auction. These rules and policies, as well as any and all revisions, will be posted on the Auction premises. Free copies of the Auction’s rules and arbitration policies are available at the front counter, dealer registration, and at the arbitration office. Customers who do not comply with Auction rules may be barred from doing business at the Auction.

Offers and Outside Sales

Offers

Consigned vehicles must first cross the block before offers will be approved by the Auction. Vehicles sold off-the-block will be sold “As-Is” (unless guaranteed by the seller) and are not rejectable for any reason other than incorrect mileage, frame damage, or salvage title and off blocks are not final until both buyer and seller consummate the deal.
Once an offer has been made the buyer should consider the offer binding unless advised to the contrary by the auction within 1 hour of the sale of vehicle. Sellers must produce an answer to an offer within 1 hour after sale of car—Please be available. Financial Institutions and Fleet Lease must produce an answer within 2 hours.
Only accepted offers are arbitratable.

Outside Block Sales

The appropriate sale fees and buyer’s fees are payable to the Auction on any transaction when contact is made on the Auction premises whether or not the vehicle is sold on the auction block.
If any part of any deal is negotiated and/or consummated on our premises, full Auction fees must be paid to the Auction. All such sales are “As-Is”.

Sellers

Please have your units on the premises early on Sale Day morning, avoiding the last minute rush. Vehicles which are not safe to operate will not be run through the auction lanes. Please represent your cars accurately and fairly. Please be sure each vehicle has enough gas to be test-driven. There will be a $5.00 gas charge to any vehicle out of gas.
Vehicles with unreadable odometers will not be offered for sale.
All cars registered are subject to inspection by the State Police, the Federal Bureau of Investigation or National Auto Theft Bureau. Please do not bring any cars without the serial number plate (vehicle identification number).
Any unannounced title brand or autocheck announcement discovered after sale of vehicle, seller is to pay buyer all reasonable expenses with receipts.
IT IS THE SELLER’S RESPONSIBILITY TO MAKE SURE THE CORRECT LIGHTS ARE LIT, THE CORRECT ANNOUNCEMENTS ARE MADE, AND THE CORRECT YEAR AND MILEAGE ARE ON THE CAR. ADVISE THE AUCTIONEER IMMEDIATELY IF PROPER LIGHTS ARE NOT LIT AND/OR PROPER ANNOUNCEMENTS HAVE NOT BEEN MADE.
Vehicles on auction premise are at owners risk. We are not responsible for any loss or damage.
Auction will not become involved with additional mileage on returned units.

Buyers

Please examine all cars before bidding and be familiar with all announced conditions of the unit. Cars should not be road tested until the buyer has the proper sales receipts for release from the lot. A limit of 15 minutes for road test. Please examine the serial number plate model year and the mileage reading before leaving the sale. Buyer is responsible for damage during road test. All “As Is” units do not qualify for a test drive.
Any misunderstanding concerning price must be addressed at the block. The vehicle price is not subject to arbitration.
Vehicles must be picked up ASAP—7 days maximum or a charge of $25.00 per day for storage.
Representation of cars. If the car was not properly represented, file a complaint within 1 hour after end of sale in the arbitration office and get a decision there before leaving.
Year and mileage on windshield is for convenience only and is not to be relied upon. Please examine all cars before bidding and be familiar with all announced conditions of the unit. Under any circumstance “flipping of the coin” will not be tolerated.
In-transit plates are available at the front counter for $3.00.
All units here by 10:00 am and/or sold will be autochecked for your protection and any unit 9 model years or newer branded “major damage history” must be announced. Year change, January 1^st.
We strongly urge you not to sell or spend money on a car until you receive the title, as these costs will not be reimbursed by West Central Auto Auction.

Method of Payment on Sale Day

Cash
Checks—company or certified, only with prior approval by auction management.

No credit cards
Any returned check will subject buyer to suspension or termination of trading privileges at this Auction.
Buyer will also be expected to pay all expenses connected with collection of unpaid items. A $100 charge will be assessed to any returned check.

“OK to Pay” Rules and Regulations

· You must be a franchised new car dealer.

· You must be pre-approved through the office.

· You will receive a credit limit.

· Any exceptions must be approved through a member of management.

· All forms of payment must be in the office on the Monday following the sale by 5:00 pm.

· We have the right to take dealers off this option at any time.

· Not paying for vehicles without proper arrangements before leaving the auction are subject to a surcharge.

Titles

Any original title from the USA will be accepted when accompanied by the documents required for registration in the State of Iowa. The following titling documents are not acceptable:

Duplicate title applications
Junk bills of sale
Lien documents, government actions (such as marshal sales not accompanied by title)
Foreign title documents
Salvage certificates/bills of sales
Paperless title certificates and transfers
MSO’s or CO’s

Late Titles

If the Auction has not procured the documents necessary to transfer title from the Seller, the vehicle may be mediated (not returned) for no title after 21 days from the date of sale, provided that the Buyer has notified the arbitration department in advance of their desire to do so. The Auction may then at its discretion, cancel the sale or take the necessary steps to secure the title. All expenses to obtain the title will be charged to the seller. Applications for duplicate titles will not be acceptable to stop the mediation of a no title vehicle after 21 days. No expenses will be repaid that are incurred after the vehicle has left the auction grounds. In all cases, buyer must return the vehicle in like or better condition than when purchased. Vehicles must be returned within 2 days instate, and no more than 5 days out of state. A $50.00 charge will be charged after 30 days. The seller must pay the buyer for transportation costs to the auction for no title after 30 days.

If the title has not been received after 21 calendar days and beyond, the buyer has the right to serve a 5 working day notice to management. At the end of the 5 working day waiting period, whichever arrives at the auction first (vehicle vs. title) takes precedence. Both buyer and seller agree to hold WCAA harmless.

The Auction is not responsible for “Fees Due” on bank repos. Vehicles not announced with “Fees Due” will be handled on a case-by-case basis. Any fees due after 15 days from sale date are non-negotiable.

Reserved Number Policy

The reserved number policy at West Central Auto Auction is as follows:

Reserved number requests will be taken from 11:00 am Thursday until 3:00 pm Wednesday.
Cancellations must be made by 5:00 pm Wednesday. All “No Shows” will be charged $10.00 per number.
All reserved numbers are handled on a first call-first serve basis.
All unsold vehicles left on our lot from the previous week’s sale will have priority for numbers for following sale.
Reserved numbers good until 10:30 am Thursday.
Any vehicle left after 3 consecutive weeks must have a price adjustment to sell or be removed or a storage fee applies.